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Keith & District Hospital

Standard 2: Partnering With Consumers

Keith and District Hospital has a long history of providing healthcare services to the communities of Tatiara and Coorong District Council and surrounding districts. The culture of community and consumer engagement continues to be an integral part of our commitment to safe, quality healthcare and services.

We understand the importance of patient and family involvement in the planning and delivery of their healthcare to promote a partnership that has one goal – providing excellent healthcare.

We actively promote and encourage patients to let us know what they think about their experiences whilst receiving the care and service we provide, valuing all feedback as a way to find more ways to improve. We encourage patients to speak to staff so we can resolve any concerns straight away if possible, but if not we will make sure we follow them up and give a response after investigating.

Our feedback surveys are available from our staff, or you can fill one in on the website.